Read Doug's Bio+
As the Executive Director of CNAM, Doug’s responsibilities include: the development, coordination and implementation of the Association’s Strategic Plans in conjunction with CNAM’s Board of Directors: Financial Management; Business Development; CNAM committee coordination; and oversight of the Administrative functions of the Association.
Doug is a senior executive with over 35 years of strategic planning, financial, operational and administrative experience. He has a proven track record of providing immediate contributions to the strategic success of the organization by combining financial expertise with an organized common sense approach to business. Doug has extensive experience serving on corporate Boards, including active participation on Audit Committees, Corporate Governance Committees, Environmental, Health and Safety Committees and Compensation Committees.
With respect to CNAM’s Strategic Planning process, Doug is responsible for assisting in the achievement of the Association’s Strategic Objectives. In conjunction with the Treasurer of CNAM, Financial Management activities include oversight and responsibility of financial reporting, banking, budgeting, accounting and cash management functions of the Association. Business Development strategies include researching new Association initiatives aimed at the long-term financial stability of CNAM.
Doug has also been recently appointed to the FCM MAMP Program Steering Committee whose mandate is to oversee MAMP, provide strategic guidance throughout the course of the Program, and address any major issues that may affect the implementation of activities.
Business Services Manager
Read Nzinga's Bio+
Nzinga White is pleased to join the CNAM team, providing association management support and conference services for CNAM. The team is excited to help CNAM navigate their continued growth.
Nzinga is an Account Manager at Redstone Agency, a millennial-owned event and association management agency located on Toronto, ON. She manages a variety of small and large association clients at Redstone, supporting her clients with membership, marketing and sponsorship initiatives that provide measurable ROI and meet strategic objectives. She has planned and executed sold-out conferences, spearheaded innovative mentorship initiatives, led online portal vendor sourcing and implementation projects, developed meaningful board and committee relationships, and created process efficiencies leading to cost-savings of up to 50%.
As a leader on the Redstone team, Nzinga’s expertise includes integrated marketing, organizational communication, stakeholder engagement, media relations, and conference management. She is passionate about using coherent, engaging and targeted communication strategies to build trust within an organization’s sphere of influence. Nzinga believes in putting the client first by listening to their spoken and unspoken needs and finding creative solutions that maximize impact.
Nzinga is the 2018 recipient of the Donna Mary Shaw Award from the Canadian Society of Association Executives (CSAE). Recipients of this prestigious award are individuals in the not-for-profit sector with a passion for management and mentoring. She is currently working towards her CAE designation.
Conference Services Manager
Read Jessica's Bio+
Jessica Symons is pleased to join the CNAM team, providing conference services for CNAM. She is coming to CNAM from Redstone Agency, where she works as an Event Manager. Jessica is a dedicated and enthusiastic event professional, with 5 years experience in the successful planning and seamless execution of exceptional meetings and events. She has over 8 years experience in client services and is a two-time George Brown College graduate. Jessica is an expert in managing all event logistics from start to finish and has executed a variety of events such as conferences, gala’s, golf tournaments, digital events, social evenings and more.
Over the years, Jessica has collaborated with a variety of Canadian and International Associations as well as Corporate organizations and is enthusiastic about helping them work towards their long-term strategic goals. Jessica welcomes challenges, and is goal driven with an upbeat and positive attitude. She is detail oriented, always eager to receive feedback, and is continually looking for ways to elevate and enhance the projects she works on. Jessica genuinely enjoys working with people and is a motived and collaborative leader, who is passionate about building strong, lasting relationships with others.
Alexandra Muton, CPA, BA
Financial Services Manager
Read Alexandra's Bio+
Alexandra is pleased to join the CNAM team. As the Manager of Financial Services with Redstone Agency, Alexandra is passionate about process improvements, maximizing efficiencies, and challenging old ideas. By breathing fresh air into existing procedures, Alex has a proven track record of providing impactful, accurate and relevant financial reporting under strict deadlines, while maintaining a healthy team culture based on trust and respect.
Alex has acquired professional experience from a variety of industries, including playing key roles within the finance teams of a manufacturer, hedge fund administrator, and advertising agency. In her spare time, Alex is passionate about rowing, and has served several terms on the board of directors of her local rowing club. These experiences have developed her understanding of the needs of different types of organizations, and how to ask the right questions to ensure deliverables meet the needs and exceed the expectations of our clients. Alex is passionate about going to extra mile to provide outstanding customer service to our clients and partners.
Committed to lifelong learning, Alex loves reading, learning new technical skills, and enhancing her soft skills through a combination of formal education, professional development courses, and informal online courses. This continuous development continues into her personal life, as she has recently embarked on a life-long dream of learning to play the violin.
Alexandra is a Chartered Professional Accountant (CPA) and holds a Bachelor of Arts Degree (Economics and Germanic Studies) from The University of British Columbia.
Business Services Coordinator
Read Viktorija's Bio+
Viktorija Dukoski is excited to join the CNAM team where she will primarily be providing membership support. She will also be helping with website edits and changes. Viktorija Dukoski is an Account Coordinator at Redstone Agency, a millennial-owned event and association management agency located on Toronto, ON. She has a background in the non-profit industry, where she planned fundraisers and stewarded donor relationships. Her passion is to provide the best customer service experience to all her clients by working tirelessly to deliver on their needs.
Viktorija graduated from George Brown College in 2018 from their Special Event Management program. Prior to that, she went to the University of Toronto and got her Bachelor of Science degree in Evolutionary Anthropology, where she loved learning about humans. Viktorija is a motivated and charismatic person who thrives in fast-paced environments. When she’s not delivering the best customer experience in the office, she’s in her kitchen baking cakes and desserts.
Financial Services Coordinator
Read Shana's Bio+
Shana is pleased to be joining the CNAM team from Redstone Agency, a millennial-owned event and association management agency located on Toronto, ON. Shana is a committed and dedicated full cycle accountant with experience in financial management and internal control oversight. She goes out of her way to come up with financial solutions that are specific to each organisation she works on. In her previous roles, she worked in fast paced accounting, audit, finance and administration environments as well as partnered with several Non-Profit Organizations. Her skill sets include overseeing clients’ entire financial management process, from the preparation of budget proposals and the initial concept notes, handling payments, account payables and receivables and ensuring compliance to regulatory financial frameworks to financial reporting.
Shana is a Chartered Accountant (CA) and holds a bachelor’s in accounting Honors degree from the University of Zimbabwe as well as a Postgraduate diploma in Applied Accounting Sciences from the University of South Africa. In 2019 She received an award in the top 20 women in Business awards category at the Megafest Business awards.
Read Redstone's Bio+
CNAM is also supported by the entire Redstone Agency team, led by Bailey Roth, President, Carly Silberstein, CEO, and including Maddy Marchildon, Director, Association Management & Consulting Services, and Taylor Green, Director, Event Management.